Terms and Conditions — Jump Start Services 247

Welcome to Jump Start Services 247. These Terms and Conditions govern the use of our roadside assistance, jump-start, recovery, and related vehicle services. By booking or using our services, you agree to be bound by the terms outlined below. Please read them carefully.

1. Acceptance of Terms

By using any service provided by Jump Start Services 24/7, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, you must not use our services.

2. Services Provided

Jump Start Services 247 provides services including, but not limited to:

  • Vehicle jump-starts
  • Roadside assistance
  • Vehicle recovery and towing
  • Emergency call-outs

We reserve the right to modify, suspend, or discontinue any service at our discretion without prior notice.

3. User Responsibilities

You agree to:

  • Provide accurate and complete information when booking, including vehicle details, location, and contact information.
  • Ensure the vehicle is accessible and safe for our technicians to work on.
  • Inform us of any known vehicle issues that may affect service delivery.

Failure to provide accurate information may result in service delays, additional charges, or cancellation without refund.

4. Booking and Payment Terms

  • Services can be booked via phone, website, or other approved communication methods.
  • Payment is required either at the time of booking or upon completion of the service unless otherwise agreed.
  • Accepted payment methods will be communicated at the time of booking.
  • Prices may vary depending on distance, time, vehicle condition, and peak hours.
  • Peak-hour services may incur higher charges.
  • A deposit may be required to confirm and secure your booking.
  • All prices are subject to change, but you will be informed before service delivery.

5. Cancellation Policy

  • Cancellations or rescheduling must be made within a reasonable timeframe before dispatch.
  • If cancellation occurs after a driver has been dispatched, a cancellation or call-out fee will apply.
  • If the service is cancelled after work has started, the full service charge will apply.

6. Service Availability and Delays

While we aim to provide fast and reliable service, delays may occur due to traffic, weather conditions, breakdown complexity, or other unforeseen circumstances. Jump Start Services 24/7 is not liable for delays outside of our reasonable control.

7. Vehicle Condition and Liability

  • You are responsible for ensuring your vehicle is suitable for recovery or assistance.
  • We are not responsible for damage caused by pre-existing faults, unsafe vehicle conditions, or improper loading instructions provided by the customer.
  • We are not liable for damage caused by events beyond our control, including accidents, severe weather, or mechanical failure during recovery.

8. Limitation of Liability

To the fullest extent permitted by law, Jump Start Services 247 shall not be liable for:

  • Indirect, incidental, special, or consequential damages
  • Loss of earnings, business, or data

Our maximum liability is limited to the amount paid for the specific service provided.

9. Indemnity

You agree to indemnify and hold harmless Jump Start Services 247, its employees, contractors, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of our services
  • Breach of these Terms and Conditions
  • Providing incorrect or misleading information

10. Insurance and Damage

Jump Start Services 247 does not provide insurance for vehicles being assisted or recovered unless explicitly stated. Customers are responsible for ensuring their vehicle has adequate insurance coverage.

While we take all reasonable care, we are not liable for damage caused by accidents, extreme weather, or other uncontrollable events during service.

11. Privacy and Data Protection

We respect your privacy and handle personal data in accordance with UK data protection laws. Any personal information you provide will be processed in line with our Privacy Policy and will not be sold or shared unnecessarily.

12. Changes to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. Changes will be published on our website and will take effect immediately. Continued use of our services constitutes acceptance of the updated terms.

13. Deposit & Cancellation Policy

Deposit Requirement

A deposit may be required to secure and confirm your booking. This ensures availability of our technician and resources.

Non-Refundable Deposits

All deposits are non-refundable if the customer cancels for any reason, including changes of mind or circumstances beyond our control.

No Refunds for Customer Cancellations

Once a deposit is paid and the service is cancelled by the customer, no refund will be issued.

Work Without a Deposit

In urgent or time-sensitive situations, services may be carried out without a deposit. If the service is later refused or cancelled, a standard call-out or cancellation fee will apply.

14. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Jump Start Services 247
Phone: 0735 210 2875
Website: https://jumpstartservices247.co.uk