Privacy Policy — Jump Start Services 24/7

At Jump Start Services 24/7, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our vehicle jump-start, roadside assistance, and related recovery services across the UK.

1. Information We Collect

We collect personal data to provide our services effectively and safely. The types of information we may collect include:

  • Contact details: name, phone number, email address, and home or breakdown location.
  • Vehicle information: registration number, make, model, and details of the issue or service requested.
  • Payment details: when applicable, such as card or bank transfer information.
  • Technical data: IP address, browser type, and device information when you visit our website.
  • Location data: only when necessary to dispatch assistance and complete a service.

We collect data directly from you when you contact us, request a service, or use our website.

2. How We Use Your Information

Your personal data is used to:

  • Provide and manage our jump-start and roadside assistance services.
  • Communicate with you regarding bookings, updates, or emergencies.
  • Process payments, issue invoices, and respond to customer enquiries.
  • Improve our services and website performance.
  • Comply with legal obligations and prevent fraud.

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We only share your data when necessary to deliver our services or where legally required. This may include:

  • Trusted service partners such as roadside technicians or subcontractors.
  • Payment processors and IT or website support providers.
  • Regulatory authorities or law enforcement agencies when required by law.

All third parties are required to keep your data secure and use it only for legitimate purposes related to our services.

4. Data Retention

We retain personal data only for as long as necessary to provide our services, meet legal and accounting requirements, and resolve disputes. When data is no longer required, it is securely deleted or anonymised.

5. Security

We use appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access. While we take data protection seriously, no online transmission or storage system can be guaranteed to be 100% secure.

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of inaccurate or unnecessary data.
  • Object to or restrict how we process your data.
  • Request a copy of your data in a portable format.

You can exercise these rights by contacting us using the details below.

7. Cookies

Our website may use cookies to improve your browsing experience and analyse website performance. You can control or disable cookies through your browser settings if you prefer.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon publication.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Jump Start Services 24/7
Phone: 0735 210 2875
Website: https://jumpstartservices247.co.uk